Privacy policy

PRIVACY POLICY

Effective Date: 27 Feb 2026

This Privacy Policy describes how Bhidwal Foods India Private Limited, operating under the brand name Truniva Premium, collects, uses, and protects your personal information when you visit www.truniva.in or make a purchase.

1. Information We Collect

When you use our website, we may collect:

Personal Information
• Full Name
• Phone Number
• Email Address
• Shipping & Billing Address
• Order History
• Payment Information

All payments are processed securely through third-party payment gateways such as Razorpay. We do not store card or banking details on our servers.

Technical Information
• IP Address
• Browser type
• Device information
• Cookies & tracking data

2. How We Use Your Information

We use collected data to:

• Process and deliver orders
• Provide customer support
• Send order confirmations and updates
• Improve website performance
• Prevent fraud and unauthorised transactions
• Send marketing emails (only if opted in)

3. Data Protection & Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorised access, misuse, or disclosure.

However, no online transmission is 100% secure. By using our website, you acknowledge this risk.

4. Cookies

Our website uses cookies to:

• Enhance user experience
• Track analytics
• Remember cart items

You may disable cookies through browser settings.

5. Third-Party Services

We may share limited information with:

• Payment gateways (Razorpay, etc.)
• Courier & logistics partners
• IT service providers

We do not sell or rent your personal information to third parties.

6. Data Retention

We retain customer data only as long as necessary for order fulfilment, legal compliance, and dispute resolution.

7. Your Rights

You may request to:

• Access your personal data
• Correct incorrect information
• Delete your data (subject to legal obligations)

Email us at:
bhidwalfoodsindia@gmail.com, info@truniva.in

8. Children’s Privacy

Our website is not intended for individuals under 18 years of age without parental supervision.

9. Governing Law

This Privacy Policy is governed by the laws of India.

10. Contact Information

Company Name: Bhidwal Foods India Private Limited
Brand: Truniva Premium

Address:
Office No-103, 1st Floor, C-88, Sector 65,
Noida, Uttar Pradesh – 201301

Phone: +91 96679 54684
Email: bhidwalfoodsindia@gmail.com
FSSAI License No.: 12725055000749